Effective Date: 05/09/2023
1. Shipping Rates
Shipping rates are calculated based on the destination, weight, and dimensions of the products in your order. Rates will be displayed during the checkout process, and you will have the opportunity to review and accept the shipping charges before completing your purchase.
2. Shipping Destinations
Shield Fitness Project currently ships products within India. We are continually working to expand our shipping destinations, so please check back for updates.
3. Order Processing Time
Orders are typically processed within 3-5 business days from the time of purchase. Please note that orders placed on weekends or holidays may be processed on the next business day.
4. Shipping Methods
We offer a variety of shipping methods to suit your needs, including standard ground shipping, expedited shipping, and overnight shipping. The availability of shipping methods may vary depending on your location.
5. Estimated Delivery Times
The estimated delivery time for your order will depend on your location and the shipping method selected during checkout. You will receive a confirmation email with tracking information once your order has been shipped. Please use this information to track your order’s progress and obtain the most accurate delivery estimate.
6. Order Tracking
To track the status of your order, please visit the “Order Tracking” page on our website and enter your order number and email address. You can also contact our customer support team for assistance with tracking your order.
7. Shipping Delays
While we strive to ensure timely deliveries, please be aware that unforeseen circumstances, such as extreme weather conditions or carrier delays, may affect delivery times. Shield Fitness Project is not responsible for delays beyond our control but will make every effort to assist in resolving shipping issues.
8. Shipping Fees
Shipping fees are non-refundable, except in cases where an error has occurred on our part or if a product arrives damaged. If you receive a damaged product, please contact us within 7 days of receipt to arrange for a replacement or refund.
9. International Shipping
At this time, Shield Fitness Project does not offer international shipping. We apologize for any inconvenience this may cause and are actively exploring options to expand our shipping capabilities.
10. Contact Us
If you have any questions or concerns about our shipping policy or require assistance with your order, please do not hesitate to contact us at [shieldfitnessproject@gmail.com].